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Website: A New Look

The Serco Plan website has a new look but your log-in credentials are still the same. Use your username and password to access your account. Learn more about the website's new features.

Mobile Access

Your account can go with you, no matter where you are. You can access your Serco Plan and process transactions using the Voya Retire mobile app available on the App Store or through Google Play.

Need Some Help?

If you have a question or need some help, you can call 877-732-0320. Customer Service is available Monday through Friday, from 8 a.m. to 8 p.m., Eastern Time, except on stock market holidays.

On Demand Webinars

Learn more about retirement planning with on-demand webinars. Learn what, when and where you want!

Sign up for e-statements

Save time, reduce clutter and help the environment by getting your statements electronically. Log into your account and choose e-delivery to get started today!

Plan News and Updates

Accessing Your Account

Please note: Monday, May 30 is a stock market holiday. Transactions requested after 4:00 p.m. ET on Friday, May 27 will be processed using the closing prices of the next business day, which is Tuesday, May 31

Plan News and Updates

Pointers News

Read articles and financial market commentary on saving and investing for retirement.

Plan website survey

Share your thoughts about your plan’s website. Note, this survey is also available on the logout page.

Voya Compare Me

When it comes to your financial future, do you know where you stand? Compare yourself to thousands of people like you.

Major & Unexpected Expenses

While you can plan for major purchases such as a home or wedding, you should also be prepared for life’s unexpected events as well. This can help secure your financial future even when the unexpected happens.

Social Security Admin

Generate your personal Social Security retirement benefit estimate through the Social Security website.

Retirement Planning by Age

There are a lot of milestones that could occur between now and retirement including getting married, having children, and changing jobs that may require different decisions that could impact your ultimate savings goals. Check out our Planning by Age section to learn what to consider when handling specific situations.